Legal & Terms

Every licence tier has its own buyer terms and (for sync tiers) seller terms. You can read them all before you buy or upload.

• IndieSynk buyer terms: /legal/buyer-terms/indiesynk
• StudioSynk buyer terms: /legal/buyer-terms/studiosynk
• CustomSynk buyer terms: /legal/buyer-terms/customsynk
• IndieSynk seller terms: /legal/seller-terms/indiesynk
• StudioSynk seller terms: /legal/seller-terms/studiosynk
• CustomSynk seller terms: /legal/seller-terms/customsynk

Personal Use is governed by a single buyer-facing terms document (no seller terms because the rights granted are limited and standardised).

Each tier grants specific usage rights. The full terms documents are the binding source. As a quick summary:

• IndieSynk: one use, worldwide, perpetual, non-broadcast and non-paid-advertising.
• StudioSynk: one use, worldwide, two-year term, includes commercial advertising and independent film/docs but excludes linear broadcast TV.
• CustomSynk: bespoke. Whatever terms are negotiated and written into the specific agreement for the deal.
• Personal Use: non-commercial only. Listening, personal projects, no sync use.

No licence on Tracksynk transfers ownership of the underlying composition or master recording. The artist retains all such rights. You're buying a usage licence, not a copy of the asset.

You can't re-licence, sub-licence, or sell a track you've licensed. The right is yours and your project's, not yours to onward-distribute.

Refunds are handled case-by-case. Genuine duplicate purchases or technical failures get refunded promptly. "Changed my mind" requests after download are generally declined since the asset is already in your possession.

If a dispute arises about whether a track was properly licensed for the use it ended up in, both parties (buyer and artist) can contact us and we'll mediate based on the licence terms.

We hold the minimum data needed to run the marketplace: your email, your account name, your purchase history, your saved tracks. Stripe handles payment data (we don't see your card details). Convex handles our database. No analytics tracking beyond what's required to run the product (no third-party advertising trackers).