TRACKSYNK USER TERMS

Tracksynk Pty Ltd (ABN 726 909 41014) Version 2.0

These User Terms apply to every person and entity that uses the Tracksynk Platform — whether to browse, upload Tracks, or purchase licences. By creating an account or using the Platform, you accept these Terms.

This document supersedes and replaces the previous Platform User Terms, the per-tier Buyer Terms (IndieSynk, StudioSynk, GlobalSynk), and the per-tier Artist/Seller Terms (IndieSynk, StudioSynk, GlobalSynk). GlobalSynk is retired; bespoke licensing previously offered as GlobalSynk is now offered as CustomSynk.

How to read these Terms

These Terms cover three kinds of activity on the Platform: browsing, uploading Tracks as an Artist, and purchasing licences as a Buyer. Most clauses apply to everyone. Where a clause applies only to Artists or only to Buyers, this is stated at the top of the clause.

• Sections 1–4 apply to everyone (definitions, role of Tracksynk, accounts, general conduct).
• Section 5 applies if you upload Tracks (Artists).
• Section 6 applies if you purchase licences (Buyers).
• Section 7 sets out the four licence tiers — PersonalUse, IndieSynk, StudioSynk, and CustomSynk. The scope rules in section 7 are binding on both the Artist and the Buyer for each licence sale.
• Sections 8 onwards cover fees, Content ID, enforcement, liability and the other shared provisions.

When a Buyer purchases a licence under IndieSynk, StudioSynk, or PersonalUse, an Artist/User Licence Agreement is generated at point of sale. That Agreement incorporates the relevant tier section from clause 7 by reference, together with the transaction-specific details (Track, parties, Project information where applicable, date, order reference). CustomSynk is not purchased via standard checkout — each CustomSynk deal is issued as its own bespoke CustomSynk Agreement (see clause 7.4) and there is no point-of-sale Artist/User Licence Agreement for CustomSynk. These User Terms remain the substantive framework for every transaction on the Platform.

1. Definitions

In these User Terms:

• Tracksynk means Tracksynk Pty Ltd (ABN 726 909 41014) and its related bodies corporate.
• Platform means the Tracksynk online marketplace and related websites, apps, tools and services.
• User, you, your means any person or entity that accesses or uses the Platform, in any role (browsing, uploading, or purchasing).
• Artist means a User who uploads or supplies Tracks to the Platform for licensing.
• Buyer means a User who purchases a licence to use a Track via the Platform.
• Track means a sound recording and the underlying musical composition made available for licensing via the Platform, including all stems, versions and associated metadata.
• Project means a single end-product or production (for example, a single video, podcast episode, webisode, film, advertisement, or other audio-visual or audio-only work) in which a Track is synchronised or otherwise used. For podcasts or shows licensed under a StudioSynk Licence, "Project" may mean a single show or season, as specified in the licence.
• Licence Tier or Tier means one of the four licence products offered through the Platform: PersonalUse, IndieSynk, StudioSynk, or CustomSynk, each described in clause 7.
• PersonalUse Licence means the personal-listening-only licence described in clause 7.1.
• IndieSynk Licence means the licence product described in clause 7.2.
• StudioSynk Licence means the licence product described in clause 7.3.
• CustomSynk Agreement means a separate written or electronically accepted bespoke licence agreement negotiated for a specific Project outside the standard PersonalUse, IndieSynk and StudioSynk Tiers, as described in clause 7.4.
• Track Price means the price set by the Artist for a Track (having regard to any suggested price range published by Tracksynk for the relevant Licence Tier), or, for PersonalUse, the Platform-fixed price set by Tracksynk.
• Platform Fee means the percentage of the Track Price retained by Tracksynk for providing the Platform (currently 25% of the Track Price).
• Artist Payout means the amount payable to the Artist for a licence sale (currently 75% of the Track Price).
• Service Fee means the additional fee charged to the Buyer on top of the Track Price for use of the Platform (currently 5% of the Track Price, retained 100% by Tracksynk).
• Payment Processor means the third-party payment service used by Tracksynk to process payments and payouts (currently Stripe, including Stripe Connect).
• Content Identification Systems means automated content recognition, fingerprinting, Content ID and similar systems operated by online platforms and services (including but not limited to YouTube Content ID, Meta Rights Manager, and TikTok's content matching systems).
• Artist/User Licence Agreement means the licence document generated at point of sale for each Track purchase under IndieSynk, StudioSynk, or PersonalUse, recording the licence granted by the Artist to the Buyer for the specific Track (and, where applicable, the specific Project).
• $ means Australian dollars unless otherwise stated. Prices are displayed and charged in the Buyer's local currency at checkout, converted using the exchange rate applied by the Payment Processor at the relevant time.

Where a threshold or cap is stated in $ (including the StudioSynk advertising spend cap), it also applies to the equivalent amount in any other currency, converted using the exchange rate applied by the Payment Processor at the relevant time or another reasonable rate selected by Tracksynk.

2. Role of Tracksynk

2.1 Tracksynk operates the Platform as a marketplace that connects Artists with Buyers for the licensing of Tracks.

2.2 When a Buyer purchases a licence for a Track:

• the licence is granted directly between the Artist (as licensor) and the Buyer (as licensee) under the Artist/User Licence Agreement generated at checkout; and
• Tracksynk is not a party to that licence and does not become an owner or co-owner of the Track.

2.3 Tracksynk:

• facilitates discovery, listing, checkout, payment, and the delivery of licence documentation and audio files;
• does not create, review, edit, or clear the content of Tracks for legal compliance; and
• does not independently verify ownership, publishing splits, sample clearances or any other rights in relation to any Track, and relies on the Artist's warranties in these Terms.

2.4 Tracksynk does not guarantee:

• that any Track will be licensed or generate revenue;
• any particular number of Buyers, sales, or amount of income; or
• that the Platform will be continuously available.

3. Accounts

3.1 You may browse the catalogue and preview Tracks without an account. An account is required to upload Tracks, purchase licences, or use account-gated features.

3.2 Tracksynk operates a single unified account. From a single account you may act as a Buyer, an Artist, or both, depending on the activities you choose to undertake on the Platform.

3.3 To create an account you must:

• be old enough to use the Payment Processor's services under its terms (currently at least 13 years old);
• if you are under the age of majority in your country, ensure that a parent, legal guardian, or other authorised adult acts as the legal representative of your account, accepts any required terms and provides any information requested by Tracksynk or the Payment Processor;
• have full legal capacity to enter into binding contracts; and
• if you are signing on behalf of a company or other entity, be authorised to bind that entity.

3.4 You must provide accurate, complete and current information when creating and maintaining your account, including:

• your legal name or registered business name;
• contact details; and
• if you act as an Artist, your payout details for the Payment Processor.

3.5 You are responsible for keeping your login credentials secure and for all activity under your account.

3.6 If you purchase on behalf of a company or organisation, you represent and warrant that you are authorised to bind that entity.

4. General Conduct and Platform Use

4.1 You must not:

• use the Platform in any way that is unlawful, fraudulent, or that infringes the rights of others;
• attempt to circumvent technical measures designed to protect Tracks;
• use the Platform in a way that interferes with or disrupts other Users; or
• scrape, copy, harvest, reverse engineer, decompile, or extract source code from the Platform, except as expressly permitted by these Terms or by your licence.

4.2 Tracksynk may suspend, limit, or terminate your access to the Platform, or remove any Track, if it reasonably believes that you:

• have breached these Terms or any applicable licence;
• are engaged in fraud, abuse, or illegal activity; or
• present an unacceptable risk to the Platform or its Users.

5. Artists — Uploading and Supplying Tracks

This section applies if you upload or supply Tracks to the Platform.

5.1 Grant of authority to Tracksynk

5.1.1 By uploading or otherwise supplying a Track to the Platform, you:

• grant Tracksynk a non-exclusive, worldwide, royalty-free licence for the duration you keep the Track on the Platform to:
  • host, store, reproduce, display, stream and transmit the Track on or via the Platform;
  • use the Track, your name, likeness, and branding in reasonable marketing and promotional materials for the Platform and your catalogue (including social media posts, curated playlists, email campaigns, and UI previews); and
  • generate and store technical copies (e.g. backups, encoded or optimised versions, waveform previews and similar); and
• authorise Tracksynk to offer and facilitate licences to Buyers in the Licence Tiers that you select for that Track.

5.1.2 This authority does not transfer ownership of any intellectual property in the Track to Tracksynk.

5.1.3 You appoint Tracksynk as a limited commercial agent to:

• display and market your Tracks on the Platform;
• make each Track available for purchase under the Licence Tiers you select;
• collect licence fees and Service Fees from Buyers; and
• remit the Artist Payout to you as described in clause 8.

5.2 Stripe Express account and payouts

5.2.1 Tracksynk uses Stripe Connect (specifically, Stripe Express) as the Payment Processor for Artist payouts. To upload Tracks for sale and receive Artist Payouts, you must create and maintain a Stripe Express account linked to your Tracksynk account.

5.2.2 Stripe Express is only available to individuals and entities in countries that Stripe supports for Express accounts. If your country of origin is not currently supported by Stripe Express, you will not be able to create a Stripe Express account and will therefore not be able to sell Tracks on the Platform. Tracksynk does not control Stripe's list of supported countries and is not responsible for any Stripe eligibility decision.

5.2.3 All Artist financial records — including transaction history, payout records, payout settings, and any tax forms or statements where Stripe provides them — are hosted and managed by Stripe through your Stripe Express account, and are accessible by you directly from that account. Tracksynk does not maintain a separate or duplicate ledger of these records on the Platform.

5.2.4 You are solely responsible for keeping your Stripe Express account in good standing, including providing any identification, banking, or verification information Stripe requires from time to time. Tracksynk may suspend or limit your ability to sell Tracks on the Platform if your Stripe Express account is incomplete, restricted, or no longer in good standing with Stripe.

5.3 Artist warranties

5.3.1 You represent and warrant that for each Track you upload or supply:

(a) You own or control all rights necessary to:

• use the Track as contemplated by these Terms; and
• grant the licences to Buyers described in the relevant tier section in clause 7 and in any Artist/User Licence Agreement or CustomSynk Agreement, worldwide and for the full term of copyright.

(b) You have obtained all necessary rights, permissions and consents from:

• co-writers, composers, lyricists and publishers;
• performers, session musicians, producers, engineers; and
• any other person with rights in the Track,

including all required moral rights consents to allow the Track to be edited, synchronised, and used in Projects without further approval.

(c) The Track does not infringe any third-party rights, including:

• copyright, neighbouring rights, moral rights;
• trade marks or rights of publicity or privacy;
• contractual rights, including sample licences.

(d) All samples, interpolations and sound recordings used in the Track:

• are either original to you; or
• are properly licensed with sufficient scope to permit the licensing and uses contemplated by the Platform and the licences offered for that Track.

(e) The Track does not contain:

• illegal content;
• hate speech, incitement to violence, or other content prohibited by law; or
• any unauthorised third-party personal data.

5.3.2 You must promptly update or remove any Track if any of the above warranties become untrue.

5.3.3 You must comply with all applicable laws, including tax, sanctions and export control laws, in relation to your use of the Platform and your earnings from it.

5.4 Human authorship and use of artificial intelligence

5.4.1 You represent and warrant that all musical works, master recordings and sound recordings supplied for use on the Platform (each a "Work") are the result of original creative contribution by one or more human creators (for example, the Artist or a producer) with meaningful human involvement. Works must not be wholly generated by artificial intelligence systems without human creative input.

5.4.2 You may use artificial intelligence ("AI") tools to assist with ideation, arrangement, sound design, layering, mixing or other music-making tasks, provided the final Work reflects significant creative choices and direction made by a human creator. AI may be used as a tool, but not as the sole creator of any musical or lyrical element.

5.4.3 You must not supply any Work that is generated entirely by an AI system without meaningful human authorship, including where melody, harmony, lyrics, structure or sound design are autonomously generated by AI with no substantive human creative input.

5.4.4 You acknowledge that Works lacking sufficient human authorship may not qualify for copyright protection under applicable law and agree that all Works supplied under these Terms are intended to qualify as original works of human authorship. You are solely responsible for ensuring that this requirement is met.

5.5 Moral rights and credits

5.5.1 To the maximum extent permitted by law, you:

• consent to Buyers and Tracksynk making reasonable edits to the Track for timing, fades, and synchronisation within the scope of valid licences; and
• waive (or agree not to assert) any moral rights you may have in the Track to the extent necessary for Buyers and Tracksynk to exercise the rights granted under these Terms and any Artist/User Licence Agreement or CustomSynk Agreement.

5.5.2 Nothing in this clause permits a Buyer to use your name, image, or logo to imply your personal endorsement of the Buyer, any brand, product, or service, unless you give express written consent for that specific use.

5.6 Track removal and Artist account closure

5.6.1 You may remove a Track or close your Artist account at any time via the Platform interface (subject to any minimum payout or compliance checks).

5.6.2 Removal of a Track or closure of your account does not affect any Artist/User Licence Agreements or CustomSynk Agreements already granted to Buyers. Those licences remain valid and the Buyer may continue to use the Track in the Project as permitted by the relevant agreement.

6. Buyers — Purchasing and Using Licences

This section applies if you purchase a licence to use a Track via the Platform.

6.1 Purchasing a licence

6.1.1 To purchase a licence:

• select the desired Track and Licence Tier (PersonalUse, IndieSynk, or StudioSynk);
• review the displayed pricing and Service Fee; and
• complete payment via the Payment Processor.

CustomSynk licences are not purchased via standard checkout — they are negotiated and issued as a bespoke CustomSynk Agreement (see clause 7.4).

6.1.2 On successful payment for PersonalUse, IndieSynk or StudioSynk:

• you are granted the relevant licence by the Artist under the Artist/User Licence Agreement;
• the Artist/User Licence Agreement incorporates the relevant tier section in clause 7 of these User Terms; and
• you will receive access to:
  • the audio file(s) for the Track; and
  • a licence document (or PDF) containing key details (Track, Artist, Project information where applicable, Licence Tier, date and order reference).

6.2 Buyer responsibilities

6.2.1 It is your responsibility to:

• keep your licence document and proof of purchase;
• ensure that all uses of the Track stay within the scope of your licence (see the applicable tier section in clause 7); and
• obtain an appropriate upgraded or different licence (including CustomSynk where applicable) before using a Track outside the scope of your existing licence.

6.3 Buyer restrictions

6.3.1 Unless expressly permitted by your licence, you must not:

• redistribute, resell, sub-license, or make the Track available as a standalone file;
• claim ownership of the Track or register it as your own content (for example, with Content Identification Systems);
• use the Track in any Project that is unlawful, defamatory, or that infringes third-party rights; or
• create derivative works of the Track beyond the editing permitted by your licence (typically minor edits for timing, fades, and synchronisation).

6.3.2 Every licence is:

• non-exclusive (the Artist remains free to license the Track to other Buyers, subject to any exclusivity expressly granted in a CustomSynk Agreement);
• non-transferable (you cannot transfer or assign it to another party); and
• limited to your own use and your own channels.

If you are an agency or producer creating for a client, each client Project requires its own licence unless the licence expressly permits broader use.

7. Licence Tiers

This section defines the four Licence Tiers offered through the Platform. The scope set out for each Tier is binding on both the Artist (as licensor) and the Buyer (as licensee) for any licence sold in that Tier. When a Buyer purchases a licence under PersonalUse, IndieSynk, or StudioSynk, the relevant tier section below is incorporated by reference into the Artist/User Licence Agreement generated at point of sale. CustomSynk operates as a separate bespoke agreement per Project (see clause 7.4).

7.1 PersonalUse — for personal listening only

PersonalUse is a personal, non-commercial listening licence. It is not a Project-based licence: the Track may not be used in any video, project, or other content.

Best for: fans, music lovers, anyone who wants to own and listen to a Track.

Price: Platform-fixed at $1.99 per Track. The price is set by Tracksynk and is not adjustable by the Artist.

Artist opt-in: PersonalUse availability is opt-in per Track. The Artist chooses, when uploading or editing a Track, whether to make it available under PersonalUse. By opting in, the Artist authorises Tracksynk to offer that Track at the PersonalUse price for personal listening only.

What this licence covers:

• Download the Track and listen to it personally — phone, laptop, speakers, headphones.
• Keep it forever — no expiry, no streaming subscription required.

What this licence does not cover:

• Using the Track in any video, project, film, or content.
• Any commercial, broadcast, or public performance use.
• Uploading the Track to streaming platforms or redistributing it in any form.

Example uses:

• A fan who wants to own and listen to an artist's Track.
• Someone who discovered a Track on Tracksynk and wants it in their personal music library.
• A gift — buying a Track for someone who loves the artist.

Binding effect. If a Buyer's intended use falls outside the scope above, the Buyer must purchase an IndieSynk, StudioSynk, or CustomSynk licence (as applicable) before that use. Use of a PersonalUse-licensed Track in any Project or for any commercial, broadcast, or public-facing purpose is a breach of these Terms.

7.2 IndieSynk — for personal projects and everyday creators

IndieSynk is a single-Project licence for non-commercial creators and personal projects.

Best for: YouTubers, social creators, student films, wedding videos, freelancers.

Suggested price range: $99 – $350. The Artist sets the Track Price for each Track; this range is provided as guidance only and the Artist may set a higher or lower price at their discretion.

What this licence covers:

• One Project — use the Track in a single video or project.
• Platforms covered: social media, video platforms, and your personal website or portfolio — including YouTube, YouTube Shorts, Instagram Reels, TikTok, Facebook, and Vimeo.
• YouTube AdSense and platform monetisation is permitted.
• Same video, multiple platforms — repost the same Project wherever you like.
• Perpetual — keep it up forever, no expiry.

What this licence does not cover:

• Paid sponsorships or brand deals on that video.
• Boosting or running paid ads on that video.
• Multiple videos — one licence, one Project.
• Commercial business use.
• TV, broadcast, or major streaming platforms (e.g. Netflix, Disney+, Amazon, Apple TV+, Stan and similar).
• Games, apps, or software.
• In-store, events, or conference use.

Example uses:

• A YouTube vlog, Short, or TikTok that isn't promoting a brand.
• An Instagram Reel or Facebook video.
• A student short film or personal passion project.
• A wedding or event video.
• A showreel or portfolio piece on your website.
• A non-sponsored product review or unboxing.

Binding effect. The scope and exclusions above apply to both the Artist and the Buyer for every IndieSynk sale and form part of the Artist/User Licence Agreement issued at point of sale. If a Buyer's intended use falls outside this scope, the Buyer must obtain a StudioSynk or CustomSynk licence (as applicable) before that use.

7.3 StudioSynk — for monetised creators, branded content, and indie film

StudioSynk is a single-Project licence for monetised, sponsored, and indie-commercial work, with a podcast / show extension.

Best for: brand videos, documentaries, podcasts, sponsored content, event recaps, indie films.

Suggested price range: $450 – $3,500. The Artist sets the Track Price for each Track; this range is provided as guidance only and the Artist may set a higher or lower price at their discretion.

What this licence covers:

• One Project — a single video, film, show, or campaign (subject to the podcast / series extension below).
• Platforms: YouTube, Vimeo, social media, and web series.
• Monetised and sponsored content — including paid social and boosted posts up to a total media / ad spend of $25,000 per Project (or equivalent in other currencies).
• Podcast theme or recurring music — one licence covers a single podcast or show for life, all episodes, all seasons, when used as theme, intro, outro, or recurring bed.
• Independent and niche streaming platforms — independent VOD platforms, pay-per-view, and similar.
• Indie films at festivals, premiere events, and Q&As — but not commercial theatrical releases.
• Internal company use: training videos, e-learning, presentations, trade shows.
• Perpetual — keep it up forever, no expiry.
• Minor edits are fine — trimming, fading, cutting for length.

What this licence does not cover:

• Broadcast TV or radio.
• Major streaming platforms (Netflix, Disney+, Amazon, Apple TV+, Stan and equivalents).
• Commercial theatrical releases.
• Ad campaigns over $25,000 spend.
• Games, apps, or software.

Example uses:

• A monetised YouTube channel video or web series.
• A podcast theme song or intro — licensed once, yours for the life of the show.
• A documentary for festivals or online release.
• A branded social campaign with paid promotion up to $25,000.
• A real estate or property video.
• Corporate training, e-learning, or conference presentations.
• An indie film for the festival circuit, Q&As, and online premiere.
• An indie film releasing on an independent VOD platform.
• A brand or corporate event recap.

Binding effect. The scope, exclusions and $25,000 ad-spend cap apply to both the Artist and the Buyer for every StudioSynk sale and form part of the Artist/User Licence Agreement issued at point of sale. The ad-spend cap applies to total media spend on the Project globally, not to the licence fee. If a Buyer's intended use falls outside this scope, the Buyer must obtain a CustomSynk Agreement before that use.

7.4 CustomSynk — for projects beyond IndieSynk or StudioSynk

CustomSynk is the bespoke licensing channel for Projects that don't fit within IndieSynk or StudioSynk. Each CustomSynk deal is a standalone negotiated contract between the Artist (as licensor) and the Buyer (as licensee), facilitated by Tracksynk as limited commercial agent.

Best for: broadcast TV, major streaming platforms, theatrical releases, global ad campaigns, video games, exclusivity deals, or anything with specific requirements.

Price: Custom quote per Project. There is no fixed price band; the licence fee is negotiated for each deal.

What CustomSynk can cover:

• Broadcast TV and radio — national or international.
• Major streaming platforms — Netflix, Disney+, Amazon, Apple TV+, Stan, and others.
• Theatrical releases — indie films going to commercial cinema.
• Large-scale ad campaigns with no spend cap.
• Video games and apps.
• Exclusivity (optional) — exclusivity is not a standard feature of CustomSynk Agreements. It may be negotiated as an additional element of a deal, locking the Track so no one else can license it for a defined scope and period, where the Artist agrees and the deal value reflects that exclusivity.
• Multi-territory or worldwide rights.
• StudioSynk top-ups — extending an existing StudioSynk licence for one specific additional use.
• Anything else with unusual requirements.

How CustomSynk works:

1. The Buyer tells Tracksynk about the Project — the Track they want, how they plan to use it, and where it will be distributed.
2. Tracksynk comes back with a quote (typically within 1–2 business days), in coordination with the Artist.
3. Once agreed, Tracksynk issues a custom contract naming the Buyer and the Artist — covering exactly the rights needed, nothing more, nothing less.

Artist opt-in. CustomSynk availability is opt-in per Track. By opting a Track in via the Platform settings, the Artist authorises Tracksynk to:

(a) include that Track in curated catalogues, pitches or shortlists presented to potential CustomSynk Buyers; and

(b) discuss potential usage, scope and proposed fees for that Track with such Buyers on the Artist's behalf.

No binding agreement without artist approval. No CustomSynk Agreement is binding on the Artist unless and until:

(a) the Artist is notified of the specific opportunity; and

(b) the Artist approves the final terms (including fees, usage and territory) by signing or electronically accepting the CustomSynk Agreement for that Project.

Opting a Track into CustomSynk availability does not guarantee any placement or revenue. The Artist may withdraw a Track from CustomSynk eligibility at any time via the Platform. Withdrawal does not affect any CustomSynk Agreements already signed.

Structure of every CustomSynk Agreement. Each CustomSynk Agreement consists of two parts:

• Part 1 — Custom Licence Terms: the bespoke commercial terms negotiated for the Project (grant of rights, fees, step-up fees, credit obligations, exclusivity, territory, and any other deal-specific terms). Part 1 prevails over Part 2 between the Artist and the Buyer for licensed uses.
• Part 2 — Tracksynk Terms incorporated by reference: these User Terms continue to govern the relationship between either party and Tracksynk.

Tracksynk's role in CustomSynk is always limited commercial agent, never a party to the licence itself.

Default fee structure. Unless explicitly varied in the CustomSynk Agreement: Artist Payout 75% of the licence fee; Tracksynk Platform Fee 25% of the licence fee; Tracksynk Service Fee 5% of the licence fee charged to the Buyer on top.

8. Pricing, Fees and Payments

8.1 Pricing and price bands

8.1.1 Track Prices are set as follows:

• PersonalUse: Platform-fixed at $1.99 per Track, set by Tracksynk and not adjustable by the Artist.
• IndieSynk: Artist-set Track Price. Tracksynk publishes a suggested range of $99 – $350 as guidance; the Artist may set a higher or lower price at their discretion.
• StudioSynk: Artist-set Track Price. Tracksynk publishes a suggested range of $450 – $3,500 as guidance; the Artist may set a higher or lower price at their discretion.
• CustomSynk: Custom-quoted per Project; no fixed or suggested price range.

8.1.2 Tracksynk may update the suggested price ranges (or, for PersonalUse, the Platform-fixed price) from time to time. Any change:

• applies only to future Artist price settings and future sales; and
• does not affect completed transactions.

8.1.3 Artists must set Track Prices inclusive of any indirect taxes (e.g. GST or VAT) the Artist is required to collect on their share, unless otherwise clearly indicated. Suggested price ranges (where published) are guidance only and do not constrain the Artist's pricing discretion.

8.2 Service Fee, Platform Fee and Artist Payout

8.2.1 For each valid licence sale of a Track:

• the Buyer pays the Track Price plus the Service Fee;
• Tracksynk deducts the Platform Fee from the Track Price; and
• the Artist Payout (currently 75% of the Track Price) is credited to the Artist's balance and paid out via the Payment Processor in accordance with its standard payout schedule.

8.2.2 The Service Fee:

• is charged to the Buyer on top of the Track Price;
• is currently 5% of the Track Price;
• is retained in full by Tracksynk; and
• may be changed by Tracksynk at any time for future transactions, by updating the Platform and these Terms.

Buyers will always see the total payable amount at checkout before confirming a purchase.

8.3 Payment processing and payouts

8.3.1 All payments are processed by the Payment Processor. Buyers must provide accurate payment information and authorise all charges.

8.3.2 Payment Processor fees for standard marketplace payouts are deducted from Tracksynk's share (Platform Fee and Service Fee). If an Artist chooses any optional features (such as fast payouts) offered directly by the Payment Processor, any additional fees for those features are the Artist's responsibility.

8.3.3 Tracksynk may withhold or delay Artist Payouts:

• where required by law;
• where reasonably necessary to investigate suspected fraud, chargebacks or misuse; or
• where there is a genuine dispute raised by a Buyer relating to a sale.

9. Content Identification and Platform Claims

9.1 General acknowledgement

9.1.1 Tracks may be subject to Content Identification Systems on platforms such as YouTube, Facebook, Instagram, TikTok and others, which may:

• automatically flag or claim content;
• monetise content;
• block or mute content; or
• temporarily withhold revenue.

9.2 Artist obligations

9.2.1 If a Track you upload or supply to the Platform is registered with a Content Identification service (for example, YouTube Content ID via DistroKid, TuneCore, CD Baby, FUGA/AdRev, Identifyy, or similar), you must disclose this on the Platform at the time of upload. If you register a Track with a Content Identification service after uploading it, you must update the Track's Content ID status on the Platform promptly.

9.2.2 When a Buyer purchases a licence for a Track you have flagged as Content ID registered:

• Tracksynk will automatically notify you with instructions to clear or whitelist the Track with your Content Identification provider;
• you must take reasonable steps to clear or whitelist the Track within a reasonable timeframe (currently 72 hours from the date of sale); and
• once clearance is complete, you must confirm this via the confirmation mechanism provided in the notification, so that Tracksynk can notify the Buyer that the Track is cleared for use.

9.2.3 If you do not confirm clearance within the specified timeframe, Tracksynk may send you a reminder. Repeated failure to disclose Content Identification registration, or to clear Content Identification claims after sales, may be treated as a breach of these Terms and may affect your standing on the Platform, including suspension or removal of Tracks under clause 10.

9.3 Buyer position

9.3.1 Where a Track is registered with a Content Identification service:

• your licence document will include a Content ID Notice;
• the Artist will be automatically notified and instructed to clear or whitelist the Track within 72 hours of sale; and
• you will receive a follow-up notification from Tracksynk once the Artist confirms clearance.

9.3.2 You are not required to initiate the Content Identification clearance process. If you upload your Project before clearance is confirmed, you may receive an automated claim. This is a temporary system response and does not affect the validity of your licence.

9.3.3 If a claim persists after the Artist has confirmed clearance, you may:

• use your licence document as proof of licence to dispute the claim on the relevant platform; and / or
• contact Tracksynk, providing the Project URL, channel or account details, and any other information reasonably requested, so that Tracksynk and / or the Artist can attempt to resolve the claim.

9.4 Tracksynk's position

9.4.1 Tracksynk:

• is not obligated to administer or resolve any specific claim;
• does not control third-party platform policies or decisions; and
• is not liable for any temporary or permanent blocking, demonetisation, or other action by third-party platforms or Content Identification providers.

9.4.2 Neither Tracksynk nor the Artist guarantees:

• that any claim will be withdrawn;
• that a Project will remain online or monetised; or
• any specific timeframe for resolution by third-party platforms or Content Identification providers.

9.4.3 If, after reasonable efforts and a reasonable period, a claim persists, Tracksynk may, at its discretion:

• offer the Buyer a replacement licence for a different Track; or
• issue a credit or other goodwill remedy,

but is not obliged to do so. Any goodwill remedy under this clause does not affect the overall limitation of liability in these Terms.

10. Misuse, Under-Licensing and Enforcement

10.1 Where a Buyer uses a Track outside the scope of their licence (for example, using an IndieSynk-licensed Track in a paid ad campaign, a brand deal, or a TV broadcast), the Artist and / or Tracksynk may:

• require the Buyer to purchase an appropriate upgraded or additional licence (including a CustomSynk Agreement where applicable);
• negotiate an additional or retrospective fee; and / or
• require the Buyer to pause or remove the relevant Project or content until the matter is resolved.

10.2 Tracksynk may, at its discretion, refuse to list, suspend, limit visibility of, or permanently remove any Track or Artist account where it believes that:

(a) a Track or account breaches these Terms or applicable law;

(b) a Track is of unacceptable technical or audio quality for the Platform;

(c) a Track appears to be generated in whole or in substantial part by AI in breach of clause 5.4; or

(d) doing so is otherwise necessary to protect the quality, reputation or proper operation of the Platform.

Tracksynk reserves the right to remove Tracks it considers below the musical or production standard suitable for the Platform.

10.3 Tracksynk is not obliged to continue hosting, promoting or making available any Track or Artist and will not be liable for any loss of opportunity or revenue resulting from such actions, except to the extent required by law.

10.4 Tracksynk is not obliged to bring legal proceedings on an Artist's behalf. Artists remain responsible for enforcing their rights against Buyers, subject to any assistance Tracksynk chooses to provide at its discretion.

11. Refunds and Chargebacks

11.1 As Tracks are digital content, all sales are generally final and non-refundable.

11.2 Tracksynk may, in its sole discretion, issue a refund or credit, or reverse a transaction, where:

• there has been a technical or billing error;
• a file is corrupted or unusable and cannot be reasonably replaced;
• there has been fraud, error, or Platform malfunction; or
• other exceptional circumstances apply.

11.3 Where a refund or reversal occurs:

• Tracksynk may reverse or offset the corresponding Artist Payout against the Artist's current or future payouts; and
• the Artist authorises Tracksynk to make any necessary adjustments via the Payment Processor.

11.4 If a Buyer initiates a chargeback without valid reason, Tracksynk may:

• terminate or suspend the Buyer's account; and
• report the incident to the Payment Processor to protect the Platform from fraud.

12. Intellectual Property

12.1 Except for the rights expressly granted in these Terms or in an Artist/User Licence Agreement or CustomSynk Agreement:

• the Artist retains all rights in their Tracks; and
• Tracksynk retains all rights in the Platform, its branding, design, technology, and systems.

12.2 No provision of these Terms transfers ownership of any Track or any part of the Platform to any other party.

13. Taxes

13.1 Each party is solely responsible for:

• its own income taxes on amounts it receives; and
• any registration, reporting or remittance obligations applicable to it (including GST, VAT, sales tax or equivalent).

13.2 Where applicable law treats Tracksynk as a marketplace deemed supplier or imposes other indirect tax obligations on its fees or on the supply of licences, Tracksynk may collect, report and remit such taxes as required, and may adjust invoices, receipts, and its internal accounting treatment accordingly.

13.3 Prices may be tax-inclusive or tax-exclusive depending on jurisdiction and applicable law. Any applicable taxes will be shown at checkout where reasonably practicable.

13.4 Tracksynk does not provide tax, accounting or legal advice. You should obtain your own professional advice regarding your tax obligations.

14. No Legal Advice

14.1 Tracksynk does not provide legal advice about your Projects, your contracts with third parties, or your regulatory obligations (for example, advertising standards, disclosure rules, privacy laws).

14.2 You should obtain your own legal advice if you are unsure whether your intended use of a Track fits within the scope of your licence.

15. Liability and Indemnity

15.1 To the maximum extent permitted by law, Tracksynk provides the Platform "as is" and excludes all implied warranties and conditions not expressly set out in these Terms.

15.2 Tracksynk is not responsible for:

• the content, originality or legality of Tracks;
• legal compliance of any Track uploaded by an Artist;
• Buyer behaviour or any Projects created by Buyers;
• verifying any Artist's claimed ownership of, or rights in, any Track, any publishing splits, or any sample clearances;
• any third-party platform actions (including content blocking, removal, or demonetisation);
• any indirect, consequential, special, or punitive loss, or loss of profits or opportunity.

15.3 To the maximum extent permitted by law, Tracksynk's total aggregate liability to any User arising out of or in connection with these Terms or the Platform is limited to:

• for a Buyer: the total Service Fees the Buyer has paid to Tracksynk in the 12 months prior to the event giving rise to the claim;
• for an Artist: the total Platform Fees actually retained by Tracksynk from the Artist's Track sales in the 12 months prior to the event giving rise to the claim.

15.4 Artists indemnify Tracksynk and its officers, employees and agents against all claims, losses, damages, costs and expenses (including reasonable legal fees) arising out of:

• any breach of the Artist's warranties or obligations under these Terms;
• any claim that a Track infringes third-party rights; or
• the Artist's misuse of the Platform.

15.5 Buyers indemnify the Artist and Tracksynk against any claims, damages or expenses arising from the Buyer's use of a Track outside the scope of the applicable licence, or the Buyer's breach of these Terms.

15.6 Nothing in these Terms limits liability that cannot be limited under applicable law.

16. Changes, Suspension and Termination

16.1 Tracksynk may update these User Terms from time to time. Material changes will be reflected by updating the version of this document. Continued use of the Platform after changes take effect constitutes acceptance of the updated Terms.

16.2 Tracksynk may modify, suspend, or discontinue any part of the Platform at any time, including features, catalogue, or pricing.

16.3 You may stop using the Platform, remove your Tracks, or close your account at any time via the Platform interface (subject to any minimum payout or compliance checks for Artists).

16.4 Tracksynk may suspend or terminate your account, or remove Tracks, where:

• you breach these Terms or applicable law;
• your activity exposes Tracksynk to unacceptable risk; or
• Tracksynk ceases operating the Platform.

16.5 Termination, removal of a Track, or account closure does not affect:

• any Artist/User Licence Agreements or CustomSynk Agreements already granted to Buyers; or
• any rights of Buyers to continue using Tracks in Projects under those existing licences, which remain valid according to their terms.

17. General

17.1 These User Terms (together with any Artist/User Licence Agreement or CustomSynk Agreement entered into by you) record the entire agreement between you and Tracksynk regarding your use of the Platform and override any earlier or inconsistent understandings about that subject matter.

17.2 If any part of these Terms is found to be invalid or unenforceable, it will be changed or limited only to the extent needed to make it valid and enforceable, and the rest of these Terms will continue to apply.

17.3 Tracksynk's failure to enforce any provision of these Terms is not a waiver of that provision.

17.4 You may not assign or transfer your rights or obligations under these Terms without Tracksynk's prior written consent. Tracksynk may assign these Terms to a related body corporate or to an acquirer of all or substantially all of its business.

Related documents

The following documents operate alongside these User Terms but are separate instruments:

• Privacy Policy — Tracksynk's collection and handling of personal information is governed by the Tracksynk Privacy Policy, separately available on the Platform.
• Artist/User Licence Agreement — generated at point of sale for each IndieSynk, StudioSynk, or PersonalUse purchase. Records the licence granted by the Artist to the Buyer for the specific Track (and, where applicable, the specific Project), incorporating the relevant tier section of these User Terms by reference.
• CustomSynk Agreement — bespoke contract for CustomSynk deals; a standalone signed or electronically accepted agreement per Project, incorporating these User Terms by reference.

© 2026 Tracksynk Pty Ltd — All rights reserved.